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FAQs

How to Buy

How to Buy

Step 1

Step 2

bjd doll online store bjd new dolls used dolls doll wigs doll accessoris
bjd doll online store bjd new dolls used dolls doll wigs doll accessoris

Choose your products

Step 3

bjd doll online store bjd new dolls used dolls doll wigs doll accessoris

Wait Paypal invoice and You are ready to pay

Payment 

Paypal only

No Return/Refund is allowed after payment is confirmed.

Contact Us for Shipping Fee

Step 4

Provide your shipping details 

Your Name:

Address:

Contact phone number:

Postcode:

Refund

Refund and Exchanges

1.What’s your return policy?

All products purchased are marked as final and are NOT ELIGIBLE for returns and/or refunds. Please note that all our products' conditions are shown on photos taken by our professional team. Once payment is done, meaning you accept the product condition even if any flaws may occur.  

Shipping

Shipping

1.  When will my order be shipped?​​​

All orders should take 7-10 working days (excluding weekends and public holidays) to be fulfilled.

2.  Do you ship internationally?

 Yes ♡ We deliver worldwide. Shipping options may vary from destinations.

 Please contact us at bjdtbtbros@gmail.com for more details!

3.  Does the shipping cost for international orders include customs, duties and/or taxes? 

Customs, duties, and taxes are not included in the total price of the products upon checkout. We ship all international orders delivery duties unpaid (DDU), which means additional fees may or may not occur once the parcel reaches its destination and  must be paid by the recipient.

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